GDPR-Compliant Privacy Policy
Last Updated: 05-Dec-2025
Company Name: Ozavion Limited
Registered Office: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Company Number (CRN): 16814450
ICO Registration Number: ZC055758
Email: privacy@ozavion.co.uk
1. Introduction
Ozavion Limited (“we”, “our”, “us”) operates multiple service brands, including but not limited to:
- Web services (web development, web design, e-commerce, content writing)
- Hosting services (domain management, domain reseller, shared hosting, reseller hosting)
- Marketing services (SEO, SMO, PPC, email marketing, WhatsApp marketing, branded bulk SMS)
- Creative services (print design, graphics, logo design)
- Mobile app development
- Guest blogging and miscellaneous digital services
This Privacy Policy explains:
- What personal data we collect
- Why we collect it
- How we use and protect it
- The rights you have under UK GDPR & Data Protection Act 2018
By using any of our websites, platforms, or services, you agree to this Privacy Policy.
2. Data Controller
Ozavion Limited is the Data Controller for all brands, websites, and services we operate.
If you have any questions or requests, contact:
📧 privacy@ozavion.co.uk
📮 86–90 Paul Street, London, EC2A 4NE, United Kingdom
3. What Personal Data We Collect
We collect data in the following categories:
A. Information You Provide Directly
- Name, email, phone number
- Business/company information
- Billing address & payment details
- Support tickets or chat messages
- Project information and briefs
- Login details for hosting, domains, or accounts you ask us to manage
- Content you submit for development, marketing, or design projects
B. Automatically Collected Data
Through website analytics, cookies, and server logs:
- IP address
- Device/browser type
- Pages visited
- Referral source
- Session recording (if applicable)
- Login timestamps to client area
C. Service-Specific Data
Depending on your service:
Domain & Hosting Clients
- DNS settings
- Server logs
- Email usage metadata (not email content)
- Account login activity
- Abuse reports and security alerts
Marketing Clients
- Campaign analytics
- Lead forms
- SMS/WhatsApp delivery logs
- Email open/click statistics
- UTM tracking
- Audience segmentation (if provided by you)
Web, App & Software Development Clients
- Files, images, content
- Brand assets
- API keys or credentials you choose to share
- Technical logs and integrations
4. How We Use Your Data
We use your data only for lawful purposes:
A. To Provide Services
- Setting up hosting, domains, websites, marketing, or apps
- Managing DNS, email servers, hosting accounts
- Billing, invoicing, subscriptions
- Sending service updates and security notifications
- Delivering marketing campaigns on your behalf
B. For Customer Support
- Responding to tickets, live chat, phone calls
- Troubleshooting technical issues
- Verifying identity and account access
C. For Legal Obligations
- Tax and accounting
- ICO compliance
- Preventing fraud and abuse
- Security monitoring
D. For Marketing (With Consent)
- Newsletter
- Updates about our services
- Promotional messages (only where consent is obtained)
5. Legal Basis for Processing (GDPR Article 6)
We process your data under:
- Contractual necessity – to deliver the services you purchase
- Legal obligations – accounting, fraud prevention, data protection
- Legitimate interests – service improvement, security, analytics
- Consent – email marketing, SMS marketing, WhatsApp marketing
You may withdraw consent anytime.
6. Sharing Your Data
We NEVER sell your personal data.
We may share data with:
A. Necessary Service Providers
- Hosting providers & data centres
- Domain registrars (e.g., Nominet, ICANN resellers)
- Payment processors (Stripe, PayPal, etc.)
- SMS/WhatsApp API providers
- Email delivery services
- CDN, firewall, and security tools
All providers are GDPR-compliant and bound by Data Processing Agreements.
B. Legal Requirements
We may share data if required by:
- Police or law enforcement
- Court orders
- Fraud investigations
- Regulatory authorities
7. International Transfers
We may store or process data in:
- UK
- EU
- USA
- Other countries where our cloud providers operate
All transfers use:
- UK GDPR adequacy decisions, or
- Standard Contractual Clauses (SCCs)
8. Data Retention
We keep data only as long as necessary:
- Account data: until deletion request + 6 years (tax laws)
- Support messages: 1–3 years
- Server logs: 30–180 days
- Marketing consent records: as long as consent remains valid
You can request deletion anytime.
9. Your GDPR Rights
You have the right to:
✔ Access your data
✔ Correct inaccurate data
✔ Request deletion (“right to be forgotten”)
✔ Restrict processing
✔ Object to profiling or marketing
✔ Transfer your data (data portability)
✔ Withdraw consent anytime
✔ File a complaint with ICO (Information Commissioner’s Office)
10. Cookies and Tracking Technologies
We use:
- Session cookies
- Analytics cookies (Google Analytics / Matomo / similar)
- Security cookies
- Preference cookies
You may change cookie settings anytime.
A separate Cookie Policy will be provided if you want.
11. Data Security
We implement:
- SSL encryption
- Server firewalls
- Access control policies
- Password hashing
- Regular backups
- Malware scanning
- Security monitoring
- Staff confidentiality agreements
Though no system is 100% secure, we follow industry best practices.
12. Third-Party Links
Our websites may contain links to external sites.
We are not responsible for third-party privacy practices.
13. Children’s Privacy
Our services are not intended for children under 16.
We do not knowingly collect data from minors.
14. Changes to This Policy
We may update this Privacy Policy.
The latest version will always be available on our website with an updated date.
15. Contact Us
If you have questions or requests:
📧 privacy@ozavion.co.uk
📮 86–90 Paul Street, London, EC2A 4NE, UK