COOKIE POLICY
Last Updated: 05-Dec-2025
Company: Ozavion Limited
Registered Office: 86–90 Paul Street, London, EC2A 4NE, UK
ICO Registration Number: ZC055758
1. Introduction
This Cookie Policy explains how Ozavion Limited and our associated brands:
- WebOsum
- Hostoza
- Whatsoza
- Mailoza
- Flyosum / Flights brands
- Any other Ozavion-operated service
use cookies and similar tracking technologies on our websites.
By using our websites, you agree to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help websites function properly and improve user experience.
Cookies can be:
- First-party cookies – set by our website
- Third-party cookies – set by analytics, advertising, or integration partners
- Session cookies – removed when you close your browser
- Persistent cookies – stay on your device until removed or expired
3. Types of Cookies We Use
We use cookies grouped into the categories below:
A. Strictly Necessary Cookies (Essential)
These cookies are required for:
- Website security
- Logging in to the client area
- Remembering cookie consent preferences
- Processing payments
- Hosting and domain management dashboards
Without these cookies, the website cannot function properly.
They do not require consent under PECR.
Examples:
- PHP session cookies
- Security / firewall cookies (Cloudflare, ModSecurity)
- Login authentication cookies
B. Analytical & Performance Cookies
These help us understand how visitors use our websites so we can improve:
- Page performance
- Navigation
- Content structure
- Marketing results
Tools used may include:
- Google Analytics
- Matomo Analytics
- OpenReplay (if used for session replay recording)
- Hotjar (if enabled)
We only load these cookies with your consent.
C. Functional Cookies
These enable enhanced features such as:
- Live chat support
- Video embeds
- Language preferences
- Remembering user settings
Examples:
- Tawk.to / Crisp / LiveChat widgets
- YouTube/Vimeo player cookies
- Preference cookies
These cookies require consent.
D. Marketing & Advertising Cookies
These cookies are used for:
- Remarketing / retargeting
- Tracking conversions
- Personalising ads
- Measuring ad performance
Platforms may include:
- Google Ads
- Facebook Pixel
- LinkedIn Insights
- WhatsApp or SMS click tracking
- Email campaign tracking
These cookies will not load without explicit consent.
4. Cookies We May Use
Below are examples (actual names may vary):
| Cookie Name | Purpose | Duration | Category |
|---|---|---|---|
| PHPSESSID | Session management | Session | Necessary |
| cf_clearance / __cf_bm | Cloudflare security | Up to 30 days | Necessary |
| _ga / _gid | Google Analytics | Up to 2 years | Analytics |
| _fbp | Facebook Pixel | 3 months | Marketing |
| hjSession* | Hotjar tracking | Session | Analytics |
| user_pref | Website preferences | 1 year | Functional |
5. Cookie Consent (Legal Requirement)
Under UK GDPR and PECR, we must:
✔ Ask for consent before loading non-essential cookies
✔ Allow users to accept or reject cookies
✔ Allow users to change their decision anytime
✔ Provide clear details about what each cookie does
We use a cookie banner that allows:
- Accept All
- Reject Non-Essential
- Customise Settings
Your choice is stored for future visits unless cleared.
6. Changing or Withdrawing Consent
You can change cookie settings at any time by:
- Clicking the Cookie Settings link in the footer, or
- Changing browser settings to block or delete cookies
Note: Blocking essential cookies may break website functionality.
7. Third-Party Cookies
Some cookies are placed by third-party services integrated on our website, such as:
- Google (Analytics, Ads, reCAPTCHA)
- Meta (Facebook Pixel)
- LinkedIn Insight Tag
- TikTok Pixel
- CDN and security providers
- Email/SMS/WhatsApp marketing platforms
- Live chat services
These providers have their own privacy and cookie policies.
8. How to Block Cookies in Your Browser
You can disable cookies through browser settings:
- Chrome: Settings → Privacy → Cookies
- Firefox: Options → Privacy → Cookies
- Safari: Preferences → Privacy
- Microsoft Edge: Settings → Cookies
Blocking cookies may reduce website functionality.
9. Updates to This Cookie Policy
We may update this policy to reflect:
- Changes in cookies used
- Legal updates
- Service improvements
The updated version will always be available on this page.
10. Contact Us
If you have questions about this Cookie Policy or your privacy rights:
📧 privacy@ozavion.co.uk
📮 Ozavion Limited, 86–90 Paul Street, London, EC2A 4NE, UK